When a friend, colleague or relative is struggling
You may not be family, but you could be the person they trust most. A kind word from a friend can matter more than you'd think.
Things you might notice
- Cancelling plans or going quiet
- Always drinking more than everyone else
- Money troubles or borrowing
- Talking about feeling low or hopeless
These can have other causes. Noticing them is a reason to talk, not proof of anything.
Starting the conversation
- Ask privately: "I've noticed you don't seem yourself. Are you okay?"
- Listen more than you speak. You don't need answers.
- Offer something practical: finding a helpline, going to a GP with them.
- If they say no, keep being a friend. Ask again another time.
Looking after yourself
- You're not responsible for their recovery.
- If they talk about ending their life, call 999 or Samaritans on 116 123.
- Call
Al-Anon (UK)
Families and friends of drinkers
0800 0086 811
- Call
Nacoa (UK)
Children of alcoholics
0800 358 3456
- Call
Childline (UK)
Children and young people under 19, 24/7
0800 1111
- Call
Families Anonymous (UK)
Families and friends worried about someone's drug use
0207 498 4680
- Call
Addiction Family Support (UK)
Families and friends affected by someone's drug, alcohol or gambling use
0300 888 3853
Adfam lists local support groups for families across the UK at adfam.org.uk.
When they're ready
Learn what the options are, so you're ready when they are.